Preparing Dealer Brand App content
Preparing Dealer Brand App content
Preparing Dealer Brand App content
A conversation on this clone is between a shopper and the people on that rooftop's team. It is not a chat with an automated product agent.
After Chat with seller, a test drive, a trade, service, or an offer, the browser opens /messages?c=<id> on that thread. A second chat about the same car, while the inquiry is still open, returns the same thread.
You and your managers need to be members of the rooftop (or of the parent group). If nobody is a member, the shopper still gets a thread, but your desk is not on it. Add staff on the entity before you advertise the chat button.
The lead desk at /dealer/leads has an Open messages link. That link opens the inbox, not the exact thread. Use the thread the shopper was sent to, or pick the conversation in Messages. The title of the lead matches the vehicle or the offer.
Do not turn the product agent back on for a vehicle page. It can state a price, a payment, or an availability you did not approve. Those sentences would sit on an advertisement.
Notifications for a new lead point staff at /dealer/leads.
No. They are sent to sign in and then back to the vehicle, the service page, or the sell page.
Check that the rooftop has members, then open /dealer/leads and /messages as one of those members.
A conversation on this clone is between a shopper and the people on that rooftop's team. It is not a chat with an automated product agent.
After Chat with seller, a test drive, a trade, service, or an offer, the browser opens /messages?c=<id> on that thread. A second chat about the same car, while the inquiry is still open, returns the same thread.
You and your managers need to be members of the rooftop (or of the parent group). If nobody is a member, the shopper still gets a thread, but your desk is not on it. Add staff on the entity before you advertise the chat button.
The lead desk at /dealer/leads has an Open messages link. That link opens the inbox, not the exact thread. Use the thread the shopper was sent to, or pick the conversation in Messages. The title of the lead matches the vehicle or the offer.
Do not turn the product agent back on for a vehicle page. It can state a price, a payment, or an availability you did not approve. Those sentences would sit on an advertisement.
Notifications for a new lead point staff at /dealer/leads.
No. They are sent to sign in and then back to the vehicle, the service page, or the sell page.
Check that the rooftop has members, then open /dealer/leads and /messages as one of those members.
A conversation on this clone is between a shopper and the people on that rooftop's team. It is not a chat with an automated product agent.
After Chat with seller, a test drive, a trade, service, or an offer, the browser opens /messages?c=<id> on that thread. A second chat about the same car, while the inquiry is still open, returns the same thread.
You and your managers need to be members of the rooftop (or of the parent group). If nobody is a member, the shopper still gets a thread, but your desk is not on it. Add staff on the entity before you advertise the chat button.
The lead desk at /dealer/leads has an Open messages link. That link opens the inbox, not the exact thread. Use the thread the shopper was sent to, or pick the conversation in Messages. The title of the lead matches the vehicle or the offer.
Do not turn the product agent back on for a vehicle page. It can state a price, a payment, or an availability you did not approve. Those sentences would sit on an advertisement.
Notifications for a new lead point staff at /dealer/leads.
No. They are sent to sign in and then back to the vehicle, the service page, or the sell page.
Check that the rooftop has members, then open /dealer/leads and /messages as one of those members.
